Salon Policies
Welcome to Ido’s Hair!
This policy explains how our website works, how we handle your personal information, and the guidelines that apply when booking, rescheduling, or visiting the salon. By using our website or booking an appointment, you agree to the terms outlined below.
We provide this website to help you learn more about our salon, discover our services and pricing, and easily book your next appointment.
1.Website Use
Our website is designed to provide you with all the information you need about our services, prices, and salon details. We simply ask that you respect our content and do not copy, misuse, or interfere with the website. Please note that we may update, change, or remove content at any time without prior notice to ensure our information remains current and accurate.
2. Information Accuracy
We put a lot of care into creating the content on our website. However, as our salon evolves, we cannot guarantee that all information is always entirely complete, current, or error-free. This applies to:
Service descriptions and availability Estimated treatment durations Prices Opening hours Contact information
Therefore, the information on this site is provided for general guidance, and no legal rights can be derived from typos or outdated details. If you are ever in doubt about a service or price, please reach out to us directly.
3. Services and Results
Every client is unique, and so is their hair. We tailor every treatment to your individual needs. Please keep in mind that the suitability, duration, and final result of a service depend on several factors, including:
Your hair type and its current condition Previous chemical treatments and hair history Your home care routine & Lifestyle
For this reason, we cannot guarantee exact replicas of inspiration photos or previous work seen on our website or social media. These images are meant as visual references only. Your hair’s health and safety are always our top priority. Therefore, our stylists reserve the right to adjust, postpone, or decline a treatment if it risks damaging your hair or is deemed unsafe.
4. Pricing
All prices listed on our website are starting prices or general guidelines, unless stated otherwise. Your final price may vary based on:
Hair length and thickness The current condition and history of your hair Extra time, specific products, or the complexity of the service
For complex services, such as color corrections, extensions, or major transformations, we may require a prior consultation to provide you with a personalized treatment plan and an accurate price estimate. While we reserve the right to change our prices at any time, the price agreed upon during your booking or consultation will generally apply.
5. Appointments
We work by appointment and highly recommend booking in advance to secure your preferred date and time. When booking, please provide accurate contact details and honest information about your hair history and expectations. For certain complex treatments, we may require a brief consultation before your appointment can be fully confirmed. This allows us to allocate the perfect amount of time for your visit.
6. Cancellations and Rescheduling
We understand that plans can change! If you need to cancel or reschedule your appointment, we kindly ask that you do so at least 24 hours in advance.
Short-notice changes significantly impact our salon's schedule and prevent us from offering that time to other clients. Please be aware of the following:
Cancellations or changes made less than 24 hours before your appointment may affect your ability to book with us in the future.
Repeated late cancellations or last-minute changes may mean a deposit is required to secure your next appointment, or in some cases, result in us declining future bookings. We reserve the right to handle late cancellations or missed appointments on a case-by-case basis.
7. Late Arrivals
We kindly ask that you arrive on time for your appointment so you can fully enjoy your scheduled service. If you are running late, please let us know as soon as possible!
Depending on your arrival time, please be aware of the following:
Your treatment may need to be adjusted to avoid delaying the next client. Arriving 15 minutes late or more may mean we no longer have enough time to your service, requiring us to reschedule your appointment.
Please note that Ido’s Hair cannot be held responsible for any limitations in your service caused by a late arrival.
8. No-Shows
Failing to attend an appointment without prior notice is considered a "no-show." As this leaves an empty spot in our schedule that could have been filled by another client, we take this matter seriously. In the event of a no-show, we reserve the right to require a deposit to secure your next appointment, or to decline future bookings altogether.
9. Client Responsibility
To give you the best possible results, we need your help! We kindly ask that you provide honest and accurate information about your hair and treatment history.
Please let us know about: Previous color treatments, including box dye or henna Bleach, perms, or other chemical treatments Hair extensions Known hair damage or breakage Scalp sensitivities or allergies Pregnancy-related considerations (if relevant to the treatment)
If important details are omitted, it can negatively affect the final result or even compromise the health and safety of your hair. Please understand that Ido’s Hair cannot be held responsible for unexpected results, damage, or complications caused by incomplete or incorrect information provided to us.
10. Health, Safety, and Suitability
The health and integrity of your hair will always come first. If our stylists believe that a requested treatment might damage your hair, irritate your scalp, or lead to an unsafe or unrealistic result, we reserve the right to modify or decline the service. To ensure the best possible outcome and maintain your safety, certain services may require a prior consultation, a strand test, or a patch test before we can proceed.
11. Contact and Communication
You can reach out to us using the contact details provided on our website, including by phone, email, WhatsApp, or social media. While we always aim to respond to your inquiries as quickly as possible, please understand that we may be busy attending to clients in the salon and cannot always reply immediately. Messages received outside of our regular business hours will typically be answered on the next working day.
12. Privacy and Personal Data
Your privacy is of the utmost importance to us, and we handle your personal data with great care. When you contact us, book an appointment, or share your hair history, we collect essential details such as your name, contact information, and service preferences.
Here is a brief overview of how we manage your information:
Purpose: We use your data solely to manage bookings, respond to inquiries, and provide safe, personalized salon services. Protection: We will never sell your personal data to third parties. Data is only shared with trusted external providers (such as our booking system or website host) when strictly necessary, and always with appropriate security measures in place. Retention: We keep your information only for as long as needed to provide our services, or as required by law. Your Rights: You have the right to access, correct, or request the deletion of your personal data at any time. Please contact the salon directly to exercise these rights.
13. Cookies
We use cookies and similar technologies to optimize our website’s performance and to understand how you interact with our content.
This includes: Functional cookies: Necessary for the proper operation of the website. Analytical cookies: Used to help us enhance your user experience and improve our services. You can manage or disable cookies at any time through your browser settings. However, please note that doing so may affect the functionality of certain parts of the website.
14. Intellectual Property
We put a lot of love into our brand! All content on this website, including text, logos, photographs, graphics, and design elements, is the property of Ido’s Hair. No part of this website may be copied, reproduced, distributed, or used for commercial purposes in any form without our prior written consent.
15. External Links
This website may contain links to third-party websites or social media platforms. These links are provided for your convenience only. Please be aware that Ido’s Hair does not control these external sites and is not responsible for their content, availability, or privacy practices.
Ido’s Hair reserves the right to update or amend this Website Policy at any time to reflect changes in our salon operations or legal requirements. Any updates will be published on this page and are effective immediately. Visitors are encouraged to review this policy regularly to stay informed of the most current version.
Get in Touch
Do you have any questions about this policy, how we handle your data, or your next appointment? We’d love to hear from you.
Last updated: 7 March 2026